Contact information and opening hours

Here you can find our contact information and opening hours. If you want to report about a leakage, smell or other problem in the water services, click the link below.
Report about a problem

Turun Vesihuolto customer service

We at customer service will gladly help you in any questions regarding water billing and water meter reading information as well as changing of the owner and updating customer information. Customer service point is located in Logomo, Byrå-building, room 181.


Customer service visiting address

Turun Vesihuolto Oy
Junakatu 9
FI-20100 Turku Finland.


Opening hours

Mon-Thu 9.00 am – 12.00 pm
Fri-Sun Closed

Contact information and opening hours


tel. 02 263 32292
Mon–Thu 9.00 am–12.00 pm
asiakaspalvelu [at]


Technical guidance

tel. 02 263 32293
Mon–Thu 9.00 am–12.00 pm
asiakaspalvelu [at]


Water invoicing

tel. 02 263 321 63
Mon–Thu 9.00 am–12.00 pm
laskutus [at]


Ordering pipe maps

Pipe map service


Ordering connection work and water meter installations

tel. 0500 829 619
Mon–Thu 7.00–8.30 am and 2.00–3.15 pm, Fri 7.00–9.30 am
tilaustyot [at]


Periodical replacement of water meters and summer water

p. 040 484 0192
Mon–Thu 8.00–11.00 am and 12–2.00 pm, Fri 8.00–11.00 am
tilaustyot [at]

Turun Vesihuolto customer service point on map

Customer service at Logomo, Byrå


Turun Vesihuolto Oy
Halistentie 4
FI-20540 Turku Finland
Y-tunnus 1028215-2

Official requests: please send to our postal address or by e-mail:
toimisto [at]

Postal address

Turun Vesihuolto Oy
PO Box 136
20101 Turku


Turun Vesihuolto Oy
E-invoice operator: Basware
Operator ID: BAWCFI22

Paper invoices

Turun Vesihuolto Oy
PO Box 5000