Contact information and opening hours

Here you can find our contact information and opening hours. If you want to report about a leakage, smell or other problem in the water services, click the link below.
Report about a problem

Turun Vesihuolto customer service

We at customer service will gladly help you in any questions regarding water billing and water meter reading information as well as changing of the owner and updating customer information. Customer service point is located in AkvaCity, 1st floor, Teollisuuskatu 46, Turku.

 

Customer service visiting address

Turun Vesihuolto Oy
Teollisuuskatu 46
FI-20520 Turku Finland.

 

Opening hours

Mon-Fri 9.00 am – 12.00 pm
Sat-Sun Closed

Contact information and opening hours

Contracts

tel. 02 263 32292
Mon–Fri 9.00 am–12.00 pm
asiakaspalvelu [at] turunvesihuolto.fi

 

Technical guidance

tel. 02 263 32293
Mon–Fri 9.00 am–12.00 pm
asiakaspalvelu [at] turunvesihuolto.fi

 

Water invoicing

tel. 02 263 321 63
Mon–Fri 9.00 am–12.00 pm
laskutus [at] turunvesihuolto.fi

 

Ordering pipe maps

Pipe map service

 

Ordering connection work and water meter installations

tel. 0500 829 619
Mon–Thu 7.00–8.30 am and 2.00–3.15 pm, Fri 7.00–9.30 am
tilaustyot [at] turunvesihuolto.fi

 

Periodical replacement of water meters and summer water

p. 040 484 0192
Mon–Thu 8.00–11.00 am and 12–2.00 pm, Fri 8.00–11.00 am
tilaustyot [at] turunvesihuolto.fi

Headquarters

Turun Vesihuolto Oy
Teollisuuskatu 46
FI-20520 Turku Finland
Business ID: 1028215-2

Official requests: please send to our postal address or by e-mail:
toimisto [at] turunvesihuolto.fi

Postal address

Turun Vesihuolto Oy
PO Box 136
20101 Turku

E-invoices

Turun Vesihuolto Oy
003710282152
E-invoice operator:
PostNord Strålfors Oy
Operator ID: 003701150617

Paper invoices

Turun Vesihuolto Oy
PL 38815387
00019 SSC

Useful links

Frequently asked questions Invoicing Water quality

Give feedback

You can send us a message about a non-urgent problem situation or give feedback about us in the electronic feedback service of the city of Turku via the attached link.