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Frequently asked questions

...prices of our services. How much tax money is spent on the operations of the water management company? Not…

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Where does water come from?

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Water quality

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Front page

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Change in domestic water and waste water usage fees and basic fees as of 1 January 2025

...to water meters DN 38 and larger. Basic fees for domestic water: Meter size (mm) Typically used in: Current…

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Change in domestic water and waste water usage fees, basic fees, service fees and connection fees as of 1 January 2026

...approximately €45 per year, or approximately €4 per month. The service price list, which will enter into force on…

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Price list

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Contract work

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Warranty replacements for water meters in September–October 2026

...warranty work will not result in any costs for customers. The affected customers will be sent a separate letter.

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CUSTOMER SERVICE

Customer service

AkvaCity
Teollisuuskatu 46
20520 Turku

Contracts

Mon-Fri 9 am – 12 pm

 

02 263 322 92
asiakaspalvelu@turunvesihuolto.fi

Invoicing

Mon-Fri 9 am – 12 pm

 

02 263 321 63
laskutus@turunvesihuolto.fi

Technical guidance

Mon-Fri 9 am – 12 pm

 

02 263 322 93

tekninen@turunvesihuolto.fi

  • For customers
    Moving and change of ownership
    Report your water meter reading
    Price list
    Invoicing
  • Information of water
    Frequently asked questions
    Where does water come from?
    Water quality
  • Contact us
    Contact information and opening hours
    Report a problem
    Contract work
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